Privacy Policy

Last Updated: [18/06/2026]

1. Introduction

• We respect your personal privacy choices.
• This policy explains how we handle data.
• It covers website visitors and hire customers.
• We comply with strict data protection laws.

2. Information We Collect

• Identity Data: Full name, date of birth, gender.
• Contact Data: Billing address, email, phone numbers.
• Driving Credentials: Licence number, check codes, photo ID.
• Financial Data: Payment card details, billing transactions.
• Technical Data: IP address, browser type, location data.

3. How We Use Your Data

• To process your van hire bookings.
• To verify your identity and driving eligibility.
• To manage payments, fees, and security deposits.
• To communicate essential updates about your rental.
• To send marketing offers with your explicit consent.

4. Legal Basis for Processing

• Contractual Necessity: To perform your vehicle hire agreement.
• Legal Obligation: To verify driver licences and identity.
• Legitimate Interests: To protect our fleet against theft.
• Consent: For sending promotional emails and tracking cookies.

5. Sharing Your Information

• We never sell your personal data.
• We share data with payment processing providers.
• We share data with identity verification agencies.
• We share data with vehicle insurance companies.
• We share data with law enforcement if legally required.

6. Data Security and Retention

• We use secure encryption to protect data.
• Access is restricted to authorised personnel only.
• We keep hire records for [6 years].
• ID scans are deleted after verification completes.

7. Your Legal Rights

• You can request copies of your data.
• You can ask us to correct mistakes.
• You can request data erasure in certain cases.
• You can object to direct marketing communications.
• You can withdraw your consent at any time.